Private AI should be understandable.

Scope

This privacy policy explains how Patagonia AI handles information for this website, support communications, and the public privacy posture of the Patagonia AI app. It does not replace the privacy notices of Apple, Discord, Vercel, email providers, or other third-party services.

Controller and contact

The Patagonia AI App Store publisher operates this website and app. For privacy, support, or security questions, contact contact@tlon.sh.

App data

Patagonia AI is marketed as an offline, on-device AI app. For supported local AI workflows, prompts, files, model inputs, and model outputs are intended to remain on your device instead of being sent to a Patagonia AI cloud chat server.

Some actions still require network access, including downloading the app from the App Store, downloading model assets, receiving software updates, opening external links, joining Discord, or sending email support requests.

Data processed only on your device and not transmitted to Patagonia AI is not accessible to Patagonia AI through this website.

Website hosting data

This static marketing website does not require an account to read public pages. The hosting provider may process standard request data such as IP address, user agent, requested URL, referrer, timestamp, and similar technical data to deliver the website, protect the service, prevent abuse, and maintain reliability.

Web analytics

This website uses Vercel Web Analytics to understand aggregate traffic, referrers, device categories, operating systems, browsers, and page views. Vercel describes Web Analytics as cookie-free and based on anonymized data rather than cross-site tracking cookies.

Analytics is used to improve the website and understand which public pages are useful. It is not used to profile app prompts, local files, model content, or private app usage.

Support communications

If you contact Patagonia AI by email, the team receives your email address, message, and any information you include. This information is used to respond to your request, troubleshoot reported issues, maintain records, prevent abuse, and improve support quality.

Do not send passwords, private keys, sensitive documents, confidential prompts, health information, payment information, or other secrets in support messages.

Third-party services

The website links to the Apple App Store, Discord, and email. These services are operated by third parties and have their own privacy practices. Patagonia AI does not control those services.

App Store privacy details

Apple requires developers to keep App Store privacy responses accurate and up to date. Patagonia AI's App Store privacy details should match the app's actual data collection, third-party SDKs, analytics, crash reporting, support flows, and any data transmitted off-device.

Legal bases

Where a legal basis is required, Patagonia AI processes website hosting data and security logs for legitimate interests in operating, securing, and improving the website. Support messages are processed to respond to user requests and maintain support records. Analytics is processed to measure aggregate website usage and improve public pages.

Retention

Website hosting and analytics data are retained according to Vercel's service configuration and retention practices. Support messages may be retained for as long as needed to respond, maintain records, prevent abuse, comply with legal obligations, and improve support quality.

Security

Patagonia AI uses reasonable technical and organizational measures for the website and support workflows. No internet service can be guaranteed to be completely secure. Security reports can be sent to contact@tlon.sh.

Children

Patagonia AI is not presented as a service directed to children. If you believe a child has sent personal information through support channels, contact the team so the request can be reviewed.

Your rights

Depending on your location, you may have rights to request access, correction, deletion, objection, restriction, portability, or withdrawal of consent for personal information processed by Patagonia AI. To make a privacy request, email contact@tlon.sh.

International processing

Website hosting, analytics, email, App Store, and Discord services may process data in countries other than your country of residence. Third-party services apply their own transfer mechanisms and privacy terms.

Changes

This policy may be updated as the website, app, analytics, support process, or legal requirements change. The date below shows the latest public update.

Contact

For privacy questions, contact contact@tlon.sh.